Refund Policy


A. Gotham Books Refund Policy for Publishing Packages

A1. Before Manuscript Submission*

  • 0‐30 calendar days after the purchase: 100% of total purchase price less $300 or 20% of the total purchase price (Administrative/Processing Fee), whichever is higher.
  • 30‐60 calendar days after the purchase: 50% of total purchase price will be refunded.
  • More than 60 calendar days after the purchase: No refund will be issued.

A2. After Manuscript Submission* but Before Giving Final Approval (manuscript must pass content evaluation):

  • After Manuscript submission* but before actual work begins: 25% of total purchase price will be refunded.
  • After actual work begins but before giving final approval: 10% of total purchase price will be refunded.

A3. After Author Has Given Final Approval of the Work: No refund will be issued.

*Manuscript Submission is defined as when Author first submitted to Parchment Global Publishing any text or images (sent via mail or electronically) intended for publication.

*Manuscript means any text, images, or multimedia content.

B. Gotham Books Refund Policy for Marketing Services:

B1. Before the Start of Fulfillment of the Marketing Service/s:

  • 0‐30 calendar days after the purchase: 100% of purchase price, less $300 or 20% of the total purchase price (Administrative/Processing Fee), whichever is higher.
  • 30‐60 calendar days after the purchase: 50% of total purchase price will be refunded.
  • More than 60 calendar days after the purchase: No refund will be issued.

B2. After the Start of Fulfillment of the Marketing Service/s: No refund will be issued.

C. Services that are Non‐refundable Under Any Circumstances:

  • Book Reviews
  • Book Fair Services (including Book Fair Magazine)
  • Video Marketing
  • Audiobook
  • Websites
  • Orders of Additional Book Copies
  • Screenplay Services

  • Installment Processing Fee is non‐refundable in all purchases under Payment Plan/s.

The Author understands and agrees that the fee (partial or full) for the services under Section 8-C is non-refundable under any circumstance since the Publisher is working with other vendors for its fulfillment. The Author is not entitled to a refund once the agreement is signed and the service has already started.